2020
2019-20 BOARD OF DIRECTORS:
(note: no 8/2018 election Minutes, apparently incumbents were unopposed for the 3 openings. Officers remain unchanged for all of 2018 and 2019 and 2020).
2019 No Election as only 3 incumbent candidates, unopposed.
2020 no mention about Election found in 2020 Minutes
PRESIDENT (from 8/2017) Jaime Martorell (elected 8/2017) Liaison to Tech & Clubhouse Committee
(re-elected unopposed 8/19) no change in any offices.
VICE PRESIDENT(after8/2017):,Eric Linden selected (elected 8/2015) Liaison Social Committee (1/24-3/28/18)
3/28/18 Liaison for Communications/Marketing Committee (re-elected 2019 unopposed)
(11/2020) Dan Hourihan appointed until end of KC term.
SECRETARY Linda Loveland (appointed 3/2018 elected 8/2019) Liaison to Social Committee since 3/2018
TREASURER(from 8/2017) Keith Coombs (elected 8/2016) & Liaison Finance (1/24/17) Resigned 10/2020.
Dan Hourihan later appointed to finish out term (11/2018)
(11/2020) Eric Linden appointed Treasurer
DIRECTOR Buster Bustamonte (elected 8/2014, re-elected 8/2016 & 8/2018)
Liaison to Landscape & Safety Committee (1/24/18)
2020 MANAGEMENT:
Began 12/1/18- TerraWest contract renewed July 2020
Director of Community Management – Dawn Osterode
2020 Facilities Manager – Brian DeLisle 12/1/18-7/25/2020.
Tim Parks 7/25/2020 -
2020 Provisional Community Manager Kenia Salazar
LEGAL COUNSEL
GENERAL COUNSEL(since 2011) & COLLECTIONS (4/2016):Adam Clarkson from Fuller Jenkins
Clarkson Law Group – FDL HOA 2011-8/2019 LEGAL COUNSEL (see Previous Minutes for credentials)
Snell & Wilmer appointed 9/2019.
BOD approved for attorney to review of Rules & Regulations, Violations & Fine Collection Policy, and Bid Policy 11/27/19
COMMITTEES with Board Liaisons (established 1/24/2018) Dissolved August 2020 (except Legal)
(Note: ARC committee comprised of BOD, no Charter, CC&Rs dictate. All applications reviewed in confidential Executive session meetings held before general HOA BOD Meetings. Each Application reviewed approved or denied. Results without names announced at general meetings.)
Finance – Keith Coombs
Landscape & Safety Committee – Buster Bustamante
Social Committee – Eric Linden
Communications/Marketing Committee – Pete Battisti
Tech & Clubhouse Committee Jaime Martorell
Legal Committee established 6/2018 with Jerry Whitehead appointed.
Note: See Minutes for Members approved.
President dissolved all committees at August 2020 HOA general meeting. Attendees shocked. |
COMMITTEE MEMBERS: Non-owner residents may be on a committee during their residence at FDL. Tenants are part of the community and should have the same opportunity to serve.
See Minutes for Committee Appointments approved.
Committee membership is for one year.
Committee members may only serve on one committee at a time.
Board approved (Jan.2020)all current committee members remain
COMMITTEE (since 6/2018)
Legal – Judge Jerry Whitehead (6/2018-09/2020) Jaime Martorell Liaison
COMMITTEES with Board Liaisons (established 10/2020)
Finance
Landscape – Buster Bustamonte Liaison
Social – Linda Loveland as Liaison
Safety Committee – Buster Bustamonte Liaison
Technology – Jaime Martorell Liaison
Ad Hoc Committee Charter and Members approved to define recommendations on drip irrigation system and driveway replacement scope of work. Buster Bustamonte Liaison
Members may now be on more than one committee. See Minutes for Approved members.
All Committee Charters amended 11/2020 – to mention one board member as liaison per committee UA
Minutes of Board of Directors (BOD) Click HERE to read 2020 documents.
Note: New Management, new format. Minutes are now included in a “packet” which also contains Agenda for that month’s HOA BOD general meeting, Minutes of the previous month’s meeting, plus Social Committee Minutes, Income Statements, Balance Sheets, and all bids/quotes received for that month. Some contain Manager’s Report. Some months Manager’s report is listed separately. Minutes will also be listed separately if you don’t want to find them in the “packet.”
No meetings March, April, May. No Minutes for Sept.-Dec.until following year. (BOD Reports in lieu?
(Year, Month, Day, Document)

Approval of Meeting Minutes (Historian’s Note: Previous month Minutes routinely approved most years. Meetings are recorded. Recordings lost in 2020. Reportedly recordings are transcribed by someone in Las Vegas. Unknown who picks and chooses what is included. Probably Management selects what to report and gives to BOD for their review—and their omissions or slant. Attendees at meetings aware Minutes not reflecting truthfully or fully. And, by not allowing even abridged Minutes to be seen by owners until a month later at the next general meeting was a sore point. CM was not owner-friendly. TerraWest staff tightly controlled to enforce BOD preference for non-transparency. BOD controlled by President with a “I know what is best for everyone” philosophy.
August Minutes acknowledge President made a prior commitment to post draft minutes on the web portal. (H.Note: did not acknowledge problem was timing). “Board worked with management to ensure they (draft) are received timely to allow for review prior to the draft minutes being posted before next meeting. Management confirmed……goal for publication of draft minutes after the board has reviewed will be two weeks. “ (H.Note Interpretation: Board can still take time to review draft, say 2 weeks, then Management has two weeks to post, and we’re right back to a month later.)
November Minutes indicate Board approved tabling October 28 minutes without approving. (Sept. Oct. Nov. Minutes not available to members until 2021)
Synopsis of 2020 REPORTS from Minutes:
Legal:
Bill Peterson with Snell & Wilmer was present at Sept. general meeting to introduce himself, his experience, and his firm. He has been in practice for over 45 years and serves as an advisor to BOD.
Judge Whitehead, Chairman of legal committee died.
President’s:
.No meetings in March, April, May. BOD obeying Governor’s restrictions and guidelines. Maintenance continued.
BOD and Mgmt working via evotes, email.
President claimed committee activity and members (“has gone in a different direction from the charters” and dissolved all committees except legal. Note Committees had previously been given instructions to form and draft Charters. Legal Committee (the President and his neighbor) will now draft charters. Members all to re-apply for re-appointment. Motion made and unanimously approved.by BOD.
President requested members speak respectfully and wondered what had changed in last few months
Indicated that the Board Report*was intended to inform members and address concerns of transparency.
*(Historians note: did exactly opposite. Instead of Minutes as usual, an 8-page glossy illustrated brochure was snail-mailed to all owners—see under Minutes. Owners outraged with this unnecessary, costly expense which could best be described as another example of BOD imprudence.
Management/Maintenance Report (by Provisional Community Manager :
See separate Managers Report available in Minutes Section. Monthly accomplishments listed here.
- Theater Room Bookings
- Management change
- Exit Gate Button Has been Installed
- Receiver for Garage/gate openers was replaced
- New food heaters purchased for Social Events
- 2020 72-hour parking passes
- Approved Policies were mailed to homeowners (Rules and Regs, Violation & Fine Collection and Bid Policy)
- Resident information project
ARC Audit – all submittals on file will be available to unit owner through HOA portal.
Reminded owners to check in with Mgmt. office if desiring any changes in unit. Mandatory ARC apps forms available and must be submitted..
Daily drives conducted looking for violations.
Staff training on new monitors and concierge detail items
Purging old residents from gatehouse and email system done monthly.
Reminded residents including tenants must register at front desk to receive eblasts
Reminded residents must register vehicles with HOA. Check with front desk to confirm.
Proper visitor passes must be displayed in cars. Overnight visitor parking MUST have a 72-hour parking pass or a temp green pass issued by the front desk. Copies or created passes unacceptable. Pass must match FDL records. 2020 Lavender 72-hour parking “passes” need to be picked up by residents.
Residents need to call the gatehouse ahead of time when contractors/visitors/food delivery expected.
Rumors re DDHOA elections and TerraWest response was there is no involvement or interference.
Transition of responsibilities were complete for Tim Parks and Dawn Osterode.
Facial Recognition Project will be hosting five Q&A forums during holidays and allow 5 residents to attend and ask questions. JM added: Forums will be of 5 people Over Zoom.
Facilities Manager:
Monthly reports of accomplishments, in process, planned summarized in each Minutes. Also separate report can be read in Minutes—see Minutes for this year>Monthly Managers Report.
Brian DeLisle said thank you and goodbye, talked about transition, introduced Tim Parks, his replacement..
Tim Parks (TP) announced spa closed through winter due to covid and pools close Sept. 8
2020 COMMITTEE REPORTS:
None after all Committees dissolved August 2020. Some Resumed in Nov.
Landscape/Infrastructure
Liaison reported that All Seasons and Signature Landscapes are the top two landscaping companies in Reno.
No meetings due to Covid restrictions.
Computerized irrigation system installed. We now have designated Signature Landscape rep servicing system.
Irrigation system replacement plan calls for doing 10 buildings at a time.
2020 Social Events:
Clem Woods 98th Birthday Celebration Jan. 25
Committee issued survey for preferences and suggestions. Responses appreciated.
Finance Committee
Safety/Tech Combined Committees top priority: community access control toward isometric technology.
Presentation given at Nov. meeting. Updated Phase 2. Encouraged residents to sign up for Access Control Forums.
Clubhouse/Facility Technology: None
2020 FINANCIALS – Keith Combs:
Current draft financials reviewed by Finance Committee before Board. Monthly, Current Year to Date Financial Statements reported at HOA general Meeting, and Motion passed that the BOD acknowledged they fulfilled their duty as a Board to review in accordance with NRS 116.31083. Also reports HO delinquency amount and whether outstanding unpaid invoices. 2020 Operating and Reserve Budget approved. Calls for a $29/unit/month assessment increase. 2019 year ended in red due to snow removal. Settlement funds remaining $26,000 to be used for roof repairs. 2019 Audit Engagement Letter approved. Petty Cash increase $2500 2019 Financial Report from CPA all approved. Budget Workshop in October coordinated by Keith Combs as an RSVP event. Hilburn & Lein CPAs approved to conduct HOA’s annual audit and tax return nte$3,000. Browning Reserve Group engaged to complete a full sited reserve study report for 2021 $4,000. 2020 Reserve Study Update report approved as presented to be posted on portal for membership view. 2021 Operating/Reserve Budget approved. BIDS: Unless otherwise stated, BOD delegates Management to review each, then make recommendations to BOD which best complies with RFP. Drive/walkway concrete repair/replace contract. Pool deck replacement.Management (Brian DeLisle) recommended Efrain, owner-4Concrete replace pool pavers with concrete, if replacing pavers was what BOD wanted. Unanimous BOD approval. (Note: Much HO arose after pavers removed—a major change at FDL not voted on by owners as CCRs require. Compounding this was the defective concrete work, payments for it without Management noticing defects, and paying over bid amount.) eVote approval -pool deck $99,849 (Note: some items tabled were approved later in year.) Access Control System Contract- referred to Tech Committee to review bids and recommend Clubhouse parking sealing/striping. BOD approved $1,600, management to decide vendor. Entry water feature repairs approved $110,000 for Sierra Designs contract. New patio set $1,751 tabled. Concrete added costs $630 approved. Pool/Spa liquid chlorine conversion $2000 approved. Irrigation replacement 10 bldgs $53,676 tabled. Entrance landscaping $19,400 tabled. Deep Root Tree Treatment Option A or B tabled. Pond treatment $9,307 approved. Dormant Oil Treatment $5,829 tabled. Gatehouse Island Planting $3,679 approved. Hot Box Install near carwash $2,897 tabled.To Tech Comm to review and recommend Flatwork Concrete $114,742 eVote approved. (Eva). Gatehouse planting $3679(Eva) Patio furniture $14,436.62 eva Pool acid tanks $1168 evaTrees 53 $728 Koi clean & Maint $6500 Infinity pumps/cleaning $20,500 Bug oil treatment $5829 Pond casual labor $30k Base aggregate $25k Generator $29,655 Ins Coverage Renewal $91,335 Stump grinding for 3 $500 Trees 53 $728 Entry Falls planting $19,400 CH parking sealing/restriping $1950 Additional concrete & base material $35,891 Pool heater labor $2k Bldg 17&30 storm trees (sic) $1695 BRIX Network room A/C $6794.46 Scott roofing repairs - $1387 clubhouse, $3865 and $3460 Irrigation replacement 10 bldgs $53,676. Tabled. Management Contract Approved – no terms on Minutes Doghouse network surge protectors $3,682.59 Clubhouse spring cleaning $1750 Johnson Control heat detectors $1606.85 Pool plastering 2 bids opened. Tabled. eVote Reports: Doghouse network surge protectors were replaced in all 54 buildings-$3682.59 Clubhouse ceilings and windows cleaned-$1750. Holiday lighting installation and removal by Reno Window Cleaning $2,810 Lee Joseph – Pool winterization service $1,525. Scott Roofing - $28,545 unit 2004 Signature Landscapes-fertilization, fungicide & pesticide treatment (deep root injection for each tree/shrub) Koi pond electrical pump replacement from Nelson Electric NTE $1600.
New Business Collection Company approved: Red Rock Financial Petty Cash & Reserve Electronic Transfer August 1 approved. New committee members Approved Gym Hours Extended 8AM-8PM Clubhouse 7AM-8PM, Pool 9AM -8PM Gym Hours 7AM to 8PM Snow Removal Operating Fund Account – KC announced amount misstated and is $55k which includes the $17/unit/month additional from members. The 2020 budget was set at $80k, an increase of $55k. Need buffer of funds to offset costs and avoid a special assessment to members. KC moved to transfer $55k to a dedicated amount for snow removal. Unanimously approved. Pool/Spa Replastering Contract reviewed by TP. Tahoe Pools $66,900, stripes additional. ApprovedNTE $75,000 Guest Parking Space Rental – KC moved to take 10 spaces and rent them at $100/mo. After discussion, motion failed, no further action. Committee Charter – JM moved to approve the Social Committee charger with Linda Loveland as liaison and appoint the committee members originally interested. Motion failed. Members want involvement in the development of the charter, prior review of charters before confirming their interest, and if renters should be on committee vs participants in committee event organization. JM moved to approve the committee as presented. Motion questioned; no vote, no action. JM moved to approve the committee charters for Finance, Landscape, Legal, Safety, Social and Technology. Motion carried. At request of attendees, management was directed to submit the charters to membership for review and ask them to re-apply if interested in serving on the committee. HO asked if Communications Committee will be adopted. JM advised charter still being worked on. HO stated that this is a HOA and no one is excluded, everyone can participate in events, just not be on committees—Committees for owners. (Historians note: It was later affirmed non-owners may be on committees, but they just cannot vote.) Ad Hoc Committee Charter and Members approved to define recommendations on drip irrigation system and driveway replacement scope of work. Water Feature Pump – UA $4,700 to purchase water pumps. Board Vacancy – after resignation of Keith Coombs, BOD appointed Dan Hourihan to serve until next annual meeting. Organization of Officers – Eric Linden appointed as Treasurer and Dan Hourihan as Vice President approved. Amended Rules and Regulations Section 10.24 – Last sentence on the holiday decorations rule removed to allow holiday decorations on doors. Amazon Key – UA the installation of the Amazon gate opener. CONTRACTS/EXPENSES BOARD APPROVED: Access Control System contract: pending with much HO dissent Tech/Safety Committee holding workshops, working on RFP August Minutes summarized 18 months progress by Access Control Task Force which included members from the Technology/Safety Committees, Community Management, and service providers. Scope included 2 forums, Q&A with vendors,” scoring bids against criteria that referenced a benchmark of technology options against the marketplace.” Phase 1 ties to 14 ped access points and resident database with the use of facial recognition readers. Phase 2 would replace the current FOB system, which is no longer supported, installed in 2002. Read entire report in August Minutes. JM moved to approve RFI contract for $99,500 for the replacement of the FOB system with facial recognition. BOD unanimously approved. Advanced Integration AV proposals being reviewed by Tech Committee. BOD approved up to $60k in 2019. Alarm Monitoring Service – discovered in Oct. 2019 they had underbilled contracted services over $12k. Not seeking reparations, will bill correct amount beginning 1/1/20. Budget had to be increased by $5k. Audit and Tax Prep for Previous Year (2017 Audit prepared in 2018 by Kohn & Co. $6,000--chosen by Finance Committee) 2018 Audit will be prepared by Hillburn & Lein $1675 recommended by TW CM (see Minutes for H&L info.) Copier Lease – BOD accepted lowest bid of machines having similar output capacities-- a Ricoh copier at $155/month in 2019. Term not indicated. Clubhouse Cleaning - Janitorial Services Contract TW hired Sandra Clubhouse Spring & Fall General & Carpet Cleaning Contract – none Rug cleaning done in 2019 Computer Maintenance Contract with FSR was terminated and approval of $5,000 for Tech committee to explore and replace clubhouse computers. Curb Painting done in 2019 Fire Hydrant Maintenance Annual Test City of Reno issued a citation for FDL HOA having failed to perform required annual testing of its fire hydrants in 2017. Citation included a warning that 2018 was overdue. FDL already has a fire protection vendor, Johnson Controls, to provide such services for $410/year for all 14 hydrants in FDL. Approved. Fire Alarms and Sprinklers required audit – Fire Extinguishers now have temp meter and (need glycol replaced. $16, 000 suppression glycol replacement in 2020. Fitness Equipment & Service Contract Motion approved yearly service contract from CES (Commercial Equipment Source) for quarterly preventative maintenance on fitness equipment $200/quarter. Renewed 2019 CES Fitness Equipment Maintenance Contract Gates & Annual Maintenance Contract CAS currently does repairs on the gates. Approved CAS for maintenance contract to extend the life of vehicle and ped gates by maintaining it to prevent system failures $222.25/month. above. Hardwood Floor Refinishing-Clubhouse - NNV Hardwood Floors refinished bar/kitchen area in 2019. HVAC Annual Maintenance Contract Motion approved yearly service contract from Sierra Air to repair clubhouse HVAC system to extend life $? Insurance for HOA 2018-19 – expires in June. Umbrella increased to $25M and 3year extension added for foreclosure coverage. Policy automatically renews for $82,437 w.Board approval. Earthquake Insurance – 2019 bids for this ruled it out. Internet – Board approved two-year Managed Service Agreement the Tech Committee worked out with DLL Technologies starting 4/1/19. $80,806. Two major items: Project support $17,800 which covers project support on the Access Control Project and 2018 Contract Overage of $13,500 based on actual hours spent in 2018. Internet Contract for service into FDL - ? Internet contract for disbursing to units: DLL Lighting – Board approved $3050 holiday lighting for entry by Reno Window Cleaning.. LANDSCAPING, POOLS, WATERFALLS: Landscape Maintenance Contract with Signature Landscape 2019 Renewal – third year of contract ended 2019. Third year of contract fee was $11,121/month. 2019 Landscape contract with Signature included ditch maintenance. Further negotiation required. Tree trimming with licensed arborist on staff. Signature awarded all in 2019. Additional gardener approved for past two years at $25,440, paid monthly $2,120. irrigation system watering cycles management.? Deep Root Pest Treatment Contract –Treatment is inground injection of a systemic pesticide. Board approved Signature contract for $3,920 in 2019. Pools/Ponds – Waterfalls Koi Pond Annual Cleaning Motion approved yearly service contract for Oasis $2500. Pond General Maintenance Oasis has been doing this. Landscape Committee review. In 2019, approved yearly service contract for Oasis $2500. Staff came up with plan to do work inhouse with a temp labor service provide, Galloway Ventures, in 2019.. Pool Pavers Pool deck pavers needed re-work. Motion approved for Pavers by Porter to re-work pavers on pool deck in 2019 $26,785. Cancelled contract in March l. Pool Deck Concrete Contract – after old concrete removed on pool deck, discovered that soil has subducted below pool coping along both edges. Required adding and compacting additional soil to support the new concrete being installed. New drain and pool ladder anchors needed. Sierra Design Concrete contract approved for $1,906 in 2019. Pool & Spa Yearly Prep for Opening and Closing Pool opening this season approved for usual vendor, Lee Joseph $1,650. Infinity Waterfall Restoration Motion approved to spend “up to $75,000 on repairs to the area lin 2018. No vendors bid total project. Infinity water fall, pool deck, +pond 2 waterfall repairs The main waterfall is supposed to be “infinity” style but has not worked properly for years. Management sought design solutions and proposals to repair it. Only one vendor elected to respond in 2019, Sierra Design Concrete. They looked at the waterfall itself as well as an issue at its foundation & fascia; at issues with concrete at pool deck, several ponds and provided a proposal. A workshop set up to review. Motion approved to have Sierra Design Concrete do all repairs $65,546. Entry waterfalls and Ponds Contract To finish the infinity waterfall at main fountain to include a faux rock face for preventing damage to substructure. Also repair two drains on pool deck and waterfall at pond #5. Sierra Concrete approved in 2019, $65,546. Entry waterfalls & pond treatment contract – urgently needed due to water cloudy and prevent mosquito breeding. Board approved Signature contract in 2019 for $8,539. Entry waterfalls soil & plant replacement contract – None, soil will be amended instead of replaced. Management Contract TerraWest (began 12/1/2018) ( missing terms) Management Contract renewed in July 2020-no $ or terms in Minutes. Parking Patrol Service Management provided one proposal from ESI. ESI provides service to many HOAs in town and is the original provider of this service in Reno. Motion approved to hire ESI in 2019 to professionally provide parking patrols for $119/wk. Padovan Consulting Progress Report Related to Settlement Padovan Consulting Contract – Pandovan has been scheduling and overseeing Settlement Fund Defect Corrections since litigation finalized. Board needs advice of experts to make informed decisions regarding everything.
Recycling Program needing blue trash bags – Cancelled 5/22/19. GM reported Minutes indicated discontinued at November 2017 meeting. Motion approved to reinstate the four bags/unit/month recyclable recycling bags provided by the HOA program. Minutes 4/24/19 mention “Possible partial reinstatement of Recycling Program.” Recycling workshop held with Waste Management manager. No good options. Tabled. Program cancelled 5/22/19. It is expensive and most of the recycle items end up in landfill anyway. Individuals welcome to participate in City/County etc programs. Roof repair approved each month. Scott Roofing repairs. Sewer backup repairs reimbursement request denied. HOA does not reimburse for sewer back-up repairs. Fast Glass block wall replacement – failed at units in past. Board approved up to $1298. Unit 3906 needed new seal $250 or new block wall for $300. Board approved $250 for new seal. Theater room entrance repairs – Approved for “company that did the Billiard Room floor refinishing years back” $750. Reserve Study Update “invaluable” for budgeting purposes. Board approved 2019 Reserve Study Update $250. Sealing Driveways Sealing extends life of concrete and significantly easier snow removal. Tabled. Sewer lines Maintenance Contract – RFP still being developed for being annually inspected. Sewer line hydro Flushing Contract - cleanout required annually. Only Absolute Drain Service responded with a $29,800 bid. Tabled. Later in 2019, Board approved JET Plumbing $3850 which has a successful maintenance plan. Service recommended every other year as maintenance at $3850/service. SNOW REMOVAL Snow Removal contract Motion passed to approve 2018- snow removal contract with Signature Landscape. (MM requested 16 companies for snow removal proposals; 15 declined.) Snow removal contract ratified in November. 2019 Signature submitted proposal, but negotiations underway 2019 to use Bill Hinkle for plowing portion. Board approved NTE exceed last year’s amount regardless of who does what. Storage Locker – FDL seems to have had one, but no mention of rental/lease fee before 2019 when current area was too small. Board approved contract 3/27/19 for a larger ground floor locker big enough to accommodate snow removal equipment in off-season, but no terms shown. Street Sweeping Contract RFP sent out 2019 declined by all for fixed price. Per hour only offer. Board approved DC Sweeping offer of $174/hour with no minimum. Surveillance Cameras. Window Cleaning Clubhouse twice yearly Contract Motion approved yearly service contract from CES (Commercial Equipment Source) for quarterly preventative maintenance on fitness equipment $200/quarter in 2018. Tahoe Window Cleaning was approved 3/27/19 to wash inside above 6’ high and complete outside for $670/cleaning. Policy/Rules Attorney approved to review updated Rules and Regulations in 2019. HOMEOWNERS FORUM (Note: With HO discontent rising, BOD had Management”overview the outline for comment submission” In August, 2020. Three minute limit per unit. Comment only on agenda at start of meeting. Other comments at end of meeting. HO asks if all records collected by TerraWest transferred to the management. Management confirmed all records are transferred over at the time of transition. HO asked about drip system. BB said system 15 y/o; 3yrs into it noticed ultraviolet breaks it down. As it is buried, it cracks making damage hard to find. Project put aside; something should have been done years ago. HO asks if satellite dishes being taken down. BD said companies don’t reuse dish for new clients. Dishes with cut wires will be removed by staff. JM said dish belongs to HO. HO asks about vandalism on Wilbur May. JM said camera captured but no license plate. KS said DD asked about street parking problems. Video surveillance not detailed enough to catch damage on vehicles. HO question who decided to replace pavers with red concrete? JM answered that BOD did. CCRs Section 2.1 Violation of member voting on any major design or resurfacing should be voted by all residents. This concrete and pool deck project ran over $40,000, and pool deck has been acknowledged to not match what was originally described in contractor, why were contractors paid in full? BD answered contractor not paid. Not over budget $40k for flatwork, it was $60k due to base of driveways. HO told driveway stain would wash off with time, but it has not. BD mentioned stain was due to machine used. BOD suggested power wash area. HO misses patio furniture umbrellas. BB explained liability with having loose umbrellas. HO mention community looks worst with the 14 years of residency. Asked for a uniform plan to remedy. JM encouraged all residents to get involved to a committee. HO wonders why FDL only gets two bids. BD responded that a major issue is labor, companies don’t have time to devote to our RFPs. HO asks why plants put in that will cover signs. BB said if plants grow tall enough to cover sign, they will be cut down. HO asks why annual flowers installed; should do perennials. BB agreed that we need to stay away from annuals. HO suggests Zoom meetings to gather larger audience. HO notice high water fall fountain, asked if due to a leak. BD responds that it was clogged with debris. HO brought up that a FDL HOA eblast was in Violation of NRS 205. HO asked about snow removal, last year $85,000. KC mentioned money will be placed aside. HO asked why 3 FDL BODs were running for DDHOA Board (when FDL is lacking BOD attention). Only BB responded that you have to attend meetings to know what is going on there. HO concerned that FDL BOD on DDHOA would take a lot of time from running our FDL Community. Many owner complaints about Violation letters BOD sends out. Noted that complainers do not have to be identified per CCRs, and Violation Notices sent out without checking the situation out first. Many owners concerned that BOD plans to change the gates and add an arm, subject not on agenda. LL responded that workshops and meetings have taken place for the new Access Control System. Also announced in meetings and newsletters. Also mentioned that out of 500 residents, only 25 attend meetings. HO asks about meeting recordings, quorum required, and requested Minutes be more informative. HO questioned why snow removal reviewed as this was not a budget meeting. Also inquired as to how value calculated and what was included in the surcharge that was implemented for snow removal. HO requested return of 24-hour gate attendants, as there are multiple cars coming in with license plates switching numerous individuals coming into neighborhood unit that are not owners. HO expressed concern on re-election of current Board members. That they were elected based on four things not being seen from current board: 1)Proper handling of reserve funds 2) Board having open decisions regarding budget 3) getting a new management company to work for the homeowners and better the community and 4) transparency. BOD has hampered access to documents and information it is entitled to by law. BOD has ignored owners’ petitions and dissent with BOD’s Access Control System. Again, owners complain about HOA Meeting Minutes not being made available before next meeting. This is in spite of BOD assurance on several previous occasions that at least Draft minutes would be made available to owners well before the next meeting. It is not right to keep Meeting Minutes unavailable until a month later when they are approved. HO relayed that (just dissolved) Communications Committee had spent much time and effort to organize and presented statement to be attached to Minutes. Expressed frustration that committees were dissolved. HO asks why committees were dissolved as it was promoted to the membership. JM dissolution temporary until charters are made consistent. HO expressed support for homeowners’ involvement in multiple committees. Other Owners request Board allow members on more than one committee. HO provided history of pool closure showing it’s end of Sept or early Oct, not day after Labor Day. Requested BOD extend date of pool closure. HO asked why pavers removed as CCRs provide they are to be repaired as originally installed. Wondered about kickbacks. Advised that Washoe Co. Health Dept. verbal report unenforceable and wanted to know if work had a permit, if vendor was insured and did vendor get to keep the pavers. Requested Board hire a new management company that works for the homeowners, not BOD.
HO asks why BOD cancelled Meet the Candidates Night but allowed DDHOA to meet in Clubhouse. HO reports vehicles are being vandalized on Wilbur May and would like BOD to rent out guest spaces or open up guest parking for residents to park at night. Could hold lottery or rotating use of the spaces as option after B responded that only a few spaces are being analyzed that are not used. HO states members should be entitled to vote on the facial recognition system per CCRs Section 2.1. HO expressed concern the Board does not respond well to input and needs to listen to members. The Governor’s order does not require temperature checks and waives. Asked why members did not see a demo of the Facial recognition system. Taping off exterior access doors (as BOD did) is illegal.
HO reports that identified failings on the pool deck and working with management to resolve issues has been hampered by being refused access to documents that residents are allowed to see. Other owners have also been denied access to documents State Law allows owners to see. Also requested why committees shutdown.
HO attendees continued allegations against management after adjournment of Sept.mtg. Members upset, against Board.(Historian note: Passionate owners; Ended in shouting match.) JM “provided an overview of the history of the prior recall election and the efforts made to restore the community which over the past few months has taken a turn.”
HO Keith Coombs BOD Treasurer stated that serving on Board “is a full time job” (Historian Note: Yet he ran for and was elected to DDHOA) “every vote he has taken has been as a fiduciary….Due to untrue accusations made, claims of embezzlement, contention and negativity, it has had a negative impact on his health. Budget ratification meeting will be his last and resigning at that time.”
HO inquired as to a strategic plan, stated units are below marked, expressed dissatisfaction and that the BOD is there to serve the homeowners as their core function. JM responded that the HOA is not interested in subleasing the clubhouse facilities as a restaurant or opening the gym/clubhouse to general public for a fee. (Historians Note: this supercilious reply is typical of Board’s evasive replies, not answering question). HO suggested limiting time of use on gym equipment as often a line. Further suggested a committee that focused on the use and maintenance of the gym equipment HO expressed fear of facial recognition and sad to see that the pavers are gone around pool.
President expressed the toll taken on Board and their families; questioned wanting to continue to live here.
HO eloquently responded that the toll could have been avoided by including homeowners in lieu of telling them, acknowledging mistakes instead of hiding them, allow homeowner input and listen to feedback, help homeowners understand and give then options instead of directives. Find options that most agree too, forego personal preferences, keep an open mind to what homeowners want, and allow owners to see items in advance for comment before they are voted on.
Other general comments were provided on improving the pool deck with stamped concrete and holding virtual meetings as an option. HO commented on several items that came up during workshop: 1) it was reported that legal expenses had gone up $30,000 due to a lawsuit early in the year and asked who was involved. KC said not a lawsuit; it was dispute against Board President of the Master HOA. 2)$10k in insurance deductibles, yet owners were responsible for $5k deductible. JM said it was two units involved. HO asked for clarification on how much money was spent on the Double Diamond dispute. The “board did not have the exact numbers” HO mentioned lack of communication with the facial recognition and asked if other options had been looked into. Also, still unclear why Board proceeded with the pool deck project without notifying residents. HO proposed the board be more transparent so homeowners can provide support.
Resident asked about the break in. DO reported that video 3 days were reviewed by staff and provided to resident. Another HO asked again if there was going to be a Communications Committee and asked who will be members. JM said committee was not approved, therefore no members yet. HO raised concern about facial recognition project. How personal info protected, who see it, where stored. Disagrees with way Board is handling process and info and asked if project has stopped after petition signed and so much obvious HO opposition. JM said “project has paused”. Stated no petition presented to Board. Next HO said response for petition against facial recognition was “really good.” Respecting the time that is invested in volunteering, he requested the current president consider resigning and allow another member with different skill sets to take control. Lastly, questions the cost of the BOD Reports mailed to all members each month. HO inquired again about a Strategic Plan, stated units are below market, expressed dissatisfaction with the Board and reiterated the BOD is supposed to serve owners as their core function. Requested transparency. HO expressed that homeowners ask for transparency, what Board is doing and spending. Asked if Double Diamond pays for rental of facilities. JM said DD charged for extra hours of employees and as it is opened to all members, there is no fee. HO offers to provide a balance for both parties. Has expertise and wanted to get more involved by creating committees, draft a template for Communications Committee, intending to improve relationships between residents and the board. Also offered to review current docs and help id other issues in facilities. Several owners asked questions about the Budget. They were informed there was no Budget Ratification Meeting because there was no quorum. HO wondered why no money was put aside for the $50,000 drip irrigation system that needs to be replaced. Follow-up by HO re FDL lawsuit that turned out to be a legal dispute. Was it resolved? If so, what actions were taken to resolve this? JM said legal expenses from legal advice has to remain confidential. And questioned if plans were made for facial recognition vendor to be paid before 2020 ends. JM had explained the money is in the reserve budget for 2020, it can be moved to next year or removed but it will not be spent in 2020. Other owners commented about reserves, the pool deck, and eblasts be sent out with HO questions and concerns.
HO asks why no budget for necessary reconstruction to Lake 1. Liner has outlived its useful life. Lake 1 looks terrible, and it’s been pushed off for several years. JM said yes, as time goes by plans to replace or repaired will be decided.
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